cambridge dental practice management consultant banner logo
top dental office manual banner ad

Dental Practice Management Articles from Cambridge Practice Consultants CEO - Kevin Tighe

  • Categories
    Categories Displays a list of categories from this blog.
  • Tags
    Tags Displays a list of tags that have been used in the blog.
  • Bloggers
    Bloggers Search for your favorite blogger from this site.
  • Login
    Login Login form
25
Mar

Dental Appointment Breaker Clues

Posted by on in Dental Practice Management
  • Font size: Larger Smaller
  • Hits: 2449
  • Print

Certain types of dental patients can be predicted to cancel or now show at a high rate. Therefore it is vital that your Scheduling Coordinator have a system to identify such patients so they can be confirmed direclty. Do not just send a postcard or a text message and assume they will show up. Such patients fall into the following categories:

1. Those who have previously broken an appointment (dismiss or put on a short list after the third no show/cancel or after the second time if not sorry).

2. Patients in their 20s (older people are the most reliable).

3. Patients who use Mediciad or any other government plan (those who pay cash or have private insurance are more reliable).

4. The further in time the patient schedules the appointment (get patients in quick!)

5. Those who have not been in the practice for some time (except if it's an emergency).

6. International patients. This is probably due to a language barrier or different moral codes, etc.

7. A parent or spouse making the appointment for their grown child or spouse.

8. New Patients ( a call from the dentist can greatly reducenew patient cancels/no shows). 

 

Complimentary Practice Analysis

Are you earning the income you deserve?

Please consider taking our complimentary dental practice analysis.

free dental practice management analysis

Our free over-the-phone dental practice analysis is not just a stale old "sales call". Delivered by a veteran dental consultant with over two decades of experience in the trenches of dental practices, you will discover why your practice is likely producing at less than 60% of what it is capable of.

The consultation will focus on your concerns such as increasing profitability, lowering stress, plugging holes in the schedule, attracting quality new patients and dealing with staff issues. There are no strings attached.

Available to dental practice owners or their spouses only. The initial phone call takes approximately thirty minutes. You will not be pressured into buying anything. That is a promise. More info HERE

Complimentary

check-listDental Practice Management Checklists & Forms Delivered Weekly by E-Mail!

top general dental office packages

top orthodontic dental office manual packages

top pediatric dental office manual packages